KidLane™ Privacy Policy

Effective Date: [2025

At KidLane™, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when booking our mobile entertainment services or using our website.

1. Information We Collect

We may collect the following personal information:

  • Contact Information: Name, email address, phone number, and postal address.

  • Booking Information: Event date, venue, number of children, and special requirements.

  • Payment Information: Bank account details for EFT payments (we do not store full card information).

  • Images & Videos: Photos or videos taken during events for marketing purposes (unless you opt out).

2. How We Use Your Information

We use your information to:

  • Confirm and manage bookings.

  • Process payments and send receipts.

  • Communicate important updates regarding your booking or services.

  • Share photos or videos from events on social media and marketing materials (unless you’ve requested us not to).

  • Improve our services and provide a better customer experience.

3. Sharing Your Information

  • We do not sell or rent your personal information to third parties.

  • We may share information with trusted service providers only when necessary to deliver our services (e.g., payment processing, event staff).

  • Any sharing will comply with applicable South African privacy laws.

4. Storing Your Information

  • We store personal information securely using physical and electronic safeguards.

  • We retain your information only as long as necessary for booking management, legal obligations, or marketing purposes (with your consent).

5. Your Rights

You have the right to:

  • Request access to the personal information we hold about you.

  • Request correction of any inaccurate or incomplete information.

  • Opt out of marketing communications or social media sharing.

  • Request deletion of your personal information, where applicable by law.

To exercise your rights, please contact us at kidlanesa@gmail.com or +27 69 372 9652.

6. Security

We take reasonable steps to protect your personal information from loss, theft, or unauthorized access. However, no method of transmission or storage is completely secure.

7. Cookies & Website Use

  • Our website may use cookies to enhance your browsing experience.

  • Cookies do not collect personal information but may track site usage to improve services.

  • You can manage or disable cookies in your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website. Significant changes will be communicated via email or website notice.

9. Contact Us

If you have any questions or concerns about your privacy or this policy, contact us at:
Email: kidlanesa@gmail.com
Phone: +27 69 372 9652

By booking with KidLane™, you consent to the collection, use, and storage of your personal information as described in this Privacy Policy.